Clear guidelines on cancellation fees, refunds, and terms for both cancellations initiated by you or by us. Understand your rights and obligations before booking.
Varies by package & timing
Based on cancellation period
Subject to airline policy
Individual cancellation allowed
If you elect to cancel your booking for any reason, you must notify us in writing. Cancellations are subject to fees which vary by your date of booking, your date of cancellation, and by package. Please select a package for details. Cancellation fees may change at any time, and your booking is subject to the schedule in effect on cancellation at the time of booking.
When you cancel, we will refund all the amount paid, minus:
When you request cancellation, we will advise you of the total of these fees and your total refund, if any.
| Cancellation Period | Cancellation Charges | Refund Amount |
|---|---|---|
| 30 days or more before departure | 10% of tour cost + non-refundable deposits | 90% of tour cost |
| 15 - 29 days before departure | 25% of tour cost | 75% of tour cost |
| 7 - 14 days before departure | 50% of tour cost | 50% of tour cost |
| Less than 7 days before departure | 100% of tour cost | No refund |
| No-show or voluntary termination | 100% of tour cost | No refund |
If you make a booking for two or more travellers, it is possible for one or more travellers on that booking to cancel while allowing the remaining traveller(s) to continue. Cancellation fees will only be assessed on the cancelling travellers. If such a change requires any double occupancy rooms or cabin to be converted to single occupancy, the remaining traveller(s) are responsible for any applicable single occupancy rates.
In some cases, it may be possible for a new traveller to be added to a booking replacing another traveller. If so, the cancellation/change fee will apply, as well as any applicable airline & other vendor fees, particularly for any issued flight tickets.
We reserve the right to cancel or reschedule any departure due to events beyond our control, or any other reason. If we cancel a departure, we will notify you prior and offer alternate dates of travel or a refund.
We also reserve the right to cancel a specific booking at our own discretion, and refund the amount paid to Live India Tours Pvt. Ltd.. In such cases, we will provide a full refund of all amounts paid to us.
The following items are non-refundable regardless of cancellation timing:
For bookings during peak seasons (Diwali, Christmas, New Year, Holi, summer vacations) and special packages, cancellation fees may be higher and vary by package. Please check the specific package terms before booking.
In the event of cancellation due to force majeure events (natural disasters, pandemics, government restrictions, political unrest, strikes, weather conditions, etc.), refunds will be subject to supplier policies. Live India Tours Pvt. Ltd. will assist in obtaining maximum possible refunds from suppliers but cannot guarantee full refunds in such circumstances.
Once your cancellation is confirmed and cancellation fees are calculated:
For any cancellation requests, refund status inquiries, or assistance with booking modifications, please reach out to our dedicated support team:
Email: info@liveindiatours.com
Phone: +91-11-23346060, +91-11-43290061
Support Hours: Monday to Saturday, 9:30 AM – 6:30 PM IST
We strive to make the cancellation process as transparent and fair as possible. Our goal is to assist you in every way while adhering to our policies and supplier terms.
